In the product
Real screens from a working system.
A retention scenario from the CxOS demo environment, running on synthetic customer data.
Product · CxOS
CxOS (Customer OS) is the AI customer decision engine built for regulated environments. It plugs into the systems you already run and makes the decisions your business runs on: faster, consistent and fully recorded.
What it does
Credit decisions, underwriting, claims triage, eligibility, pricing, next best action. CxOS automates the decisions that should be instant and routes the rest to your people with full context.
Core banking, policy admin, CRM, data platforms. CxOS integrates with the systems you already run instead of asking you to rip them out.
Every decision carries its reasons with it, in language a customer, a case worker or a regulator can understand. No black boxes.
Who decided, what decided, on what data, under which policy version. When the review comes, the answers are already written down.
Confidence thresholds and referral rules keep people in charge of the decisions that need them, with the context to decide well.
Change decision policy without a release cycle, with versioning and approvals, so risk and product teams can move at business speed.
Decide in the moment at the point of interaction, or run decisions across an entire portfolio. Same engine, same audit trail.
In the product
A retention scenario from the CxOS demo environment, running on synthetic customer data.
Where it fits
Bring a decision your organisation makes every day. We will show you what it looks like running through CxOS.